Account Details

Updating your personal information and confirming the status of your account.

Adding a credit card
If you would like to add or change your method of payment, it is quick and easy! Simply click on the "More" tab from your mobile app >...
Tue, 31 Aug, 2021 at 11:04 PM
Editing your account details
To edit your account details, open the Silofit mobile app, click on More at the bottom navigation, then click on Account, and this will be the page that wil...
Tue, 31 Aug, 2021 at 11:04 PM
Credit balance on your account
To view the credit balance on your account, open the Silofit mobile app and click on More on the bottom navigation. Should there be any credit available on ...
Tue, 31 Aug, 2021 at 11:04 PM
Referral program (G1G1)
Our G1G1 (Give One Get One) program is a great way to earn free Silo credits, redeemable towards your future sessions!   Simply refer your friends wh...
Tue, 31 Aug, 2021 at 11:29 PM
Why is there a hold on my account?
Account suspensions can occur for a variety of reasons, which include failed payments, booking pattern changes, or missing/damaged items after bookings. Si...
Tue, 31 Aug, 2021 at 11:04 PM
Deactivating your account
We understand that priorities change, but we're sad to see you go! In order to close your account, please reach out to us by contacting the Si...
Tue, 31 Aug, 2021 at 11:04 PM