Account Details

Updating your personal information and confirming the status of your account.

Adding a credit card
To add or change your payment method, simply tap on the "More" tab on the Silofit app > Payment > Add credit card.  From there you'll...
Wed, 4 May, 2022 at 11:35 AM
Editing your account details
To edit your account details, open the Silofit app, tap on More at the bottom navigation, then tap on Account. This will be the page where you can edit your...
Wed, 4 May, 2022 at 11:36 AM
Credit balance on your account
To view the credit balance on your account, open the Silofit app and tap on More on the bottom navigation.    Should there be any credit available on your...
Wed, 4 May, 2022 at 11:37 AM
Referral program (G1G1)
Our G1G1 (Give One Get One) program is a great way to earn free Silo credits, redeemable towards your future sessions!   You can refer your friends who a...
Wed, 4 May, 2022 at 11:39 AM
Why is there a hold on my account?
Account suspensions can occur for a variety of reasons, which include failed payments, booking pattern changes, or missing/damaged items after bookings. Si...
Wed, 4 May, 2022 at 11:40 AM
Deleting your account
With an iOS device, you’ll be able to delete your account by opening the Silofit app then tapping your name on the bottom right > Account > Delete Ac...
Thu, 9 Jun, 2022 at 9:28 AM