If you would like to add or change your method of payment, it is quick and easy!


Simply click on the "More" tab from your mobile app > Payment > Add credit card.  From there you'll be prompted to enter a credit card number, expiration date and CVC code. 

 

Once you have filled in this information, your new card will be activated on the account. Any reservations already in place will now be charged to this card.

 

Please note that, upon booking your first Silo session, we pre-authorize new credit cards for the amount of $250 to ensure their validity for incidentals. This will only happen the first time you make a reservation with that card. It will be immediately refunded by Silofit, though it may take 3-5 business days for your bank to process the refund.

 

If you have any questions regarding the pre-authorization fee, don’t hesitate to reach out to our Silo Support team by phone at 1-844-834-2808, email support@silofit.com or via live chat on our mobile app or website.